ASE—Certifying the Automotive Professional
Finding a competent auto technician need not be a matter of chance.
Much of the guesswork has been eliminated, thanks to national program
conducted by the non-profit National Institute for Automotive Service
Excellence (ASE).
ASE tests and certifies automotive professionals in all major technical
areas of repair and service. With nearly 400,000 currently certified
professionals, the ASE program is national in scope and has industry-
wide acceptance and recognition. ASE-certified professionals can be
found at every type of repair facility, from dealerships, service stations,
and franchises to parts stores, independent garages, and even
municipal fleets.
Certification Benefits Motorists
ASE certifies the technical competence of individual technicians, not
repair facilities. Prior to taking ASE certification tests, many technicians
attend training classes or study on their own in order to brush up on their
knowledge. By passing difficult, national tests, ASE-certified
technicians prove their technical competence to themselves, to their
employers, and to their customers. Moreover, shop owners and
managers who encourage their employees to become certified can be
counted on to be concerned about the other aspects of their business.
Finding ASE-Certified Technicians
Repair establishments with at least one ASE technician are permitted
to display the ASE sign. Each ASE professional is issued personalized
credentials listing his or her exact area(s) of certification and an
appropriate shoulder insignia. Technicians are also issued certificates
that employers often post in the customer-service area. Employers often
display the blue and white ASE sign as well. Businesses with a high
level of commitment to ASE (75 percent of service personnel certified)
are entitled to a special "Blue Seal of Excellence" recognition from ASE.
Choosing the Right Technician
As with other professionals, automotive technicians often specialize. So
it's wise to ask the shop owner or service manager for a technician who
is certified in the appropriate area, say, brakes, engine repair, or air
conditioning.
Choosing a Repair Shop Checklist
Here are some tips from the nonprofit National Institute for Automotive
Service Excellence (ASE) on finding a good repair establishment:
Finding a competent auto technician need not be a matter of chance.
Much of the guesswork has been eliminated, thanks to national program
conducted by the non-profit National Institute for Automotive Service
Excellence (ASE).
ASE tests and certifies automotive professionals in all major technical
areas of repair and service. With nearly 400,000 currently certified
professionals, the ASE program is national in scope and has industry-
wide acceptance and recognition. ASE-certified professionals can be
found at every type of repair facility, from dealerships, service stations,
and franchises to parts stores, independent garages, and even
municipal fleets.
Certification Benefits Motorists
ASE certifies the technical competence of individual technicians, not
repair facilities. Prior to taking ASE certification tests, many technicians
attend training classes or study on their own in order to brush up on their
knowledge. By passing difficult, national tests, ASE-certified
technicians prove their technical competence to themselves, to their
employers, and to their customers. Moreover, shop owners and
managers who encourage their employees to become certified can be
counted on to be concerned about the other aspects of their business.
Finding ASE-Certified Technicians
Repair establishments with at least one ASE technician are permitted
to display the ASE sign. Each ASE professional is issued personalized
credentials listing his or her exact area(s) of certification and an
appropriate shoulder insignia. Technicians are also issued certificates
that employers often post in the customer-service area. Employers often
display the blue and white ASE sign as well. Businesses with a high
level of commitment to ASE (75 percent of service personnel certified)
are entitled to a special "Blue Seal of Excellence" recognition from ASE.
Choosing the Right Technician
As with other professionals, automotive technicians often specialize. So
it's wise to ask the shop owner or service manager for a technician who
is certified in the appropriate area, say, brakes, engine repair, or air
conditioning.
Choosing a Repair Shop Checklist
Here are some tips from the nonprofit National Institute for Automotive
Service Excellence (ASE) on finding a good repair establishment:
- Start shopping for a repair facility before you need one.
- Ask friends and associates for recommendations; consult local
consumer organizations. - Arrange for alternate transportation in advance so you will not feel
forced to choose a shop based solely on location. - Look for a neat, well-organized facility, with vehicles in the parking
lot equal in value to your own and modern equipment in the
service bays. - Look for a courteous staff, with a service writer willing to answer
all of your questions. - Look for policies regarding labor rates, diagnostic fees,
guarantees, acceptable methods of payment, etc. - Ask if the repair facility specializes or if it usually handles your type
of repair work. - Look for signs of professionalism in the customer service area
such as civic, community, or customer service awards. - Look for evidence of qualified technicians: trade school diplomas,
certificates of advanced course work, and certification by ASE. - Reward good service with repeat business and customer loyalty.
| Web Master: J. Brummel Please report problems or send questions to: mbrummel@mokancomm.net |
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31570 Old KC Road Paola, KS 66071 (913) 294 4016 |
| All Technicians at Midwest Collision are ASE Certified |